GENERAL TERMS AND CONDITIONS FOR USE OF THE SERVICES, AVAILABLE THROUGH THE WEBSITE: https://arolife.bg/.
This document contains the General Terms and Conditions for the use of the services provided by Aromania AD through the website https://arolife.bg/ (the “General Terms”) and regulates the relations between Aromania AD and each of the users of the https available through the website: //arolife.bg/ services and resources.
In the interpretation and application of these General Terms and Conditions, the terms and expressions used will have the following meaning:
1.1. Aromania AD (also called the COMPANY) is a joint stock company, UIC 205344199, with registered office and address of management in Sofia, Blvd. Administrative and commercial complex, building A, 5 Lachezar Stanchev Str., 8th floor, e-mail: firstname.lastname@example.org, which provides the services subject to these General Terms and Conditions. The company operates in accordance with the legislation of the Republic of Bulgaria, incl. The Medicinal Products in Human Medicine Act, the Consumer Protection Act and the Personal Data Protection Act. Pursuant to Art. 229, para. 2, in conjunction with Art. 231, para. 1 of the Law on Medicinal Products in Human Medicine. The COMPANY is a controller of personal data and guarantees the protection of the personal data provided by the users of the website when using it.
1.2. The “SITE” means the following site – https://arolife.bg/, through which the TRADER provides services for the presentation of food supplements granted without a prescription.
1.3. “USER” means anyone who has loaded the website https://arolife.bg/ on their computer.
1.4. “Registered USER” is any person who uses the services and resources provided through the Website and has made a valid registration on the Website, in accordance with the requirements of these General Terms.
1.5. By “PRODUCT” and / or “GOODS” is meant Non-prescription drugs, food supplements, cosmetics, homeopathy and other products presented through the website.
1.6. “WEBSITE” means a part of a website, which may be composite or separate.
1.7. “SERVICES” means the presentation on the Internet of food supplements, cosmetics, homeopathy, etc., through the Internet site https://arolife.bg/.
2.1. ATTENTION! The COMPANY does not present prescription drugs on a doctor’s prescription on its website.
2.2. The information about the goods and services presented on the website is not intended to advertise prescription drugs.
3.1. By pressing the button – by checking the box “I accept the General Terms”, the USER agrees, fully accepts and undertakes to comply with these General Terms.
3.2. Identification of the USER in order to reproduce his statement, both for acceptance of the General Terms and for the order is made by storing information in log files on the server at https://arolife.bg/, storing the IP address of the user, as well as any other information.
3.3. The presentation of the products, which can be found on the website of https://arolife.bg/, does not represent a legally binding offer, but should be accepted as a demonstrative online catalog describing the product line. All product information including, but not limited to: leaflet, characteristics, method of use, etc. is provided by the manufacturer, respectively the importer of the respective product, as https://arolife.bg/ does not bear any responsibility for incorrect, incorrect or inaccurately presented information, correct information presented in a misleading way, in case of discrepancy between the presented factual and actual situation, as well as in case of typographical errors. The COMPANY recommends that consumers consult with specialist doctors to establish the exact state of health, appropriate treatment, dosage, side effects, etc.
In case of any doubts about the use of the products from the pages of the website https://arolife.bg/ we recommend consultation with the personal doctor or pharmacist. The COMPANY does not recommend self-medication without consulting a specialist.
3.4. The content of https://arolife.bg/ uses the reserved signs and brands, photos from the catalogs, texts, etc. of different companies and the rights to these materials belong to the respective company. All other materials from the content of the site (including, but not limited to photos, graphics, text, illustrations and design) are the property of the COMPANY.
Their use for commercial, advertising or other public purposes, use through public distribution, copying, publishing on other websites in the global network, the creation of derivative materials from the content of the site, changes in content, transmission, display, reproduction of content, creation of secondary materials are infringements of copyright and related rights. Users can copy materials from the website https://arolife.bg/ only for personal use.
3.5. The General Terms and Conditions may be changed at any time by the COMPANY, which has the right to change the conditions for the provision of services and these General Terms and Conditions and on the basis of changes in the legislation. The COMPANY undertakes to notify the USER of the changes in the General Terms and Conditions by publishing a notice of their changes in a prominent place on its website. Within the given term, if the USER does not state that he rejects the changes, then he is considered bound by them. If the USER declares within the given term that he does not agree with the changes, then the COMPANY has the right to immediately suspend or terminate the provision of services to the USER.
3.6. The COMPANY does not guarantee and is not obliged to ensure the operation of the site without interruption or without errors.
3.7. The COMPANY reserves the right to change prices without notifying its customers, as well as to correct errors in the description of the products. Typographical errors, differences in color visualization, as well as changes in product design are possible;
3.8. All disputes between the parties shall be settled in a spirit of understanding and good will. In the event that no agreement is reached, all unresolved disputes, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes concerning the filling of gaps in the contract or its adaptation to new circumstances, shall be resolved by the competent court for registration of the COMPANY, according to the Bulgarian legislation.
IV. RIGHTS AND OBLIGATIONS OF THE USER
4.1. The USER has the opportunity to browse the Internet site https: // arolifebg / without registration. The registration procedure is absolutely voluntary and free of charge.
4.2. The USER is fully responsible for the protection of his username and password, as well as for all actions performed by him or by a third party using the username and password. The USER is obliged to immediately notify the COMPANY of any case of unauthorized access by using his username and password, as well as whenever there is a danger of such use.
4.3 The USER undertakes not to access User Content or any other content published on the Website by any other technology or means other than the technologies and tools provided by the Website and implemented through the normal functionality of the site.
4.4. When filling in the section “PERSONAL DATA” the USER undertakes not to enter any other content and text other than information directly related to or describing, respectively explaining the required content of the respective fields. The USER has no right to use in any way the section “PERSONAL DATA” to publish, send or accept any proposals for the execution or conclusion of any legal transactions, nor to make any other electronic statements within the meaning of the Electronic Document and Electronic Signature Act. The USER undertakes to always keep the fields filled in with correct and belonging information.
4.5. Each USER, regardless of whether he is a client of the COMPANY, undertakes when using the services:
• not to violate and respect the fundamental rights and freedoms of citizens and human rights, in accordance with the Constitution and the laws of the Republic of Bulgaria and the recognized international acts;
• not to harm the good name of another and not to call for a violent change of the constitutional order, a crime, violence against the person or incitement to racial, national, ethnic or religious hatred;
• not to violate other people’s property or non-property, absolute or relative rights and interests, such as property rights, intellectual property rights, etc .;
• to observe the Bulgarian legislation, the applicable foreign laws, the rules of morals and good manners and the Internet ethics when using the services provided by https://aroliofe.bg/;
• to immediately notify the COMPANY of any case of committed or discovered violation when using the provided services;
• not download, send, transmit, distribute or use in any way and do not make available to third parties software, computer programs, files, applications or other materials containing computer viruses, unauthorized remote control systems, computer codes or materials designed to interrupt, impede, disrupt, or restrict the normal functioning of computer hardware or software or telecommunications equipment or aimed at unauthorized intrusion into or access to foreign resources or software;
• not to commit malicious acts;
4.6. Users subscribed to the newsletter at https://arolifebg/ can unsubscribe at any time if they wish.
V. RIGHTS AND OBLIGATIONS OF THE COMPANY
5.1. The COMPANY does not have the obligation and the objective possibility to control the way in which the users use the provided services.
5.2. The COMPANY has the right, but not the obligation to store materials and information located on the server of https://arolifebg/.
5.3. The COMPANY has the right at any time, without notifying the USER, when the latter uses the services in violation of these terms, as well as at the discretion of the COMPANY to terminate, suspend or change the services provided in connection with the use of the site. The COMPANY is not liable to users and third parties for damages and lost profits resulting from the termination, suspension, modification or restriction of services, deletion, modification, loss, inaccuracy, inaccuracy, or incompleteness of messages, materials or information transmitted, used, , saved or made available through https: // arolifebg /.
5.4. The COMPANY is not liable for damages caused to the software, hardware or telecommunication equipment, or for loss of data resulting from materials or resources sought, downloaded or used in any way through the services provided. The advice, consultations or assistance provided by the specialists and employees of the COMPANY in connection with the use of the services by the users does not give rise to any responsibility or obligations for the COMPANY. The COMPANY is not responsible for incorrect information provided by the manufacturer about the products.
5.5. The COMPANY has the right to collect and use the information related to its users, regardless of whether they are registered.
5.6. The information under the previous article may be used by the COMPANY for the purposes of the offered services, except in case of explicit disagreement of the COMPANY, sent to the following e-mail address: email@example.com. The COMPANY collects and uses the information to perform and improve the services offered. All purposes for which the COMPANY will use the information will be in accordance with the Bulgarian legislation, the applicable international acts and the good manners.
5.7. Upon contact with the customer center, the COMPANY has the right, with the consent of the USER, to record the telephone conversation in order to improve the service and increase the efficiency of the offered services.
5.8. The COMPANY is not liable for non-fulfillment of its obligations under this contract in the event of circumstances that the COMPANY did not foresee and was not obliged to foresee – including, but not limited to: accidental events, problems in the global Internet and in the provision of services outside the control of the COMPANY.
5.9. The COMPANY is not responsible for the User content, as well as for the damages caused to other USERS by accessing or using this content provided to them by the USER or made available through the Website.
5.10. The COMPANY is not liable for damages caused to the software, hardware or equipment of the USER, or for loss of data resulting from materials or resources sought, downloaded or used in any way through the provided Services.
5.11. The COMPANY is not liable and does not owe compensation to a person whose personal data have been acquired by another person through illegal means.
5.12. The COMPANY has the right to send unsolicited commercial messages to the USER, including through the system for exchange of electronic messages between the USER and the COMPANY, incorporated on the Website, in order to offer information and advertisements about their own or offered by other companies. , to make inquiries on various issues, to conduct surveys and others. By accepting these General Terms and Conditions, the USER agrees to receive unsolicited commercial communications from the COMPANY.
5.13. The COMPANY has the right, but not the obligation, at its discretion and without notice to suspend access to and / or remove User Content, when it contradicts the requirements set forth in these General Terms and Conditions.
5.14. THE COMPANY has the right to organize games, promotions, raffles, etc. in compliance with all legal requirements, and for this purpose is obliged to publish on the site the general conditions for their implementation, as well as to require active written consent from the USER to participate in the announced games, promotions, raffles.
VI. DATA SECURITY
6.1. In order to purchase products from the online store https: // arolifebg /, the USER submits personal information completely voluntarily – first and last name, address and contact phone number and others necessary to perform the service .. THE COMPANY uses personal information only to improve the services it offers and in order to obtain the necessary data for the execution of the order for products or services.
6.2. In case of providing incorrect data or failure to reflect the changes in time by the USER, the COMPANY has the right to terminate or suspend immediately and without notice the provision of Services and maintenance of its registration.
6.3. By accepting these General Terms and Conditions, the USER gives, explicitly and unconditionally consent, until his possible written cancellation, the personal data provided by him to be collected, stored, processed and used by https://arolifebg/ and / or authorized by the company third parties , including, but not limited to: companies providing courier services, banks, etc., for the purposes of performing the contract for distance selling and delivery of ordered goods.
6.4. The COMPANY guarantees to its users confidentiality regarding the provided information and personal data. The latter will not be used, provided or brought to the notice of third parties except in the cases and under the conditions specified in these General Terms and Conditions. The COMPANY protects the personal data of the USER, which became known to him when filling in the electronic registration form / provided by phone and making a purchase application, as this obligation is waived in case the USER has provided incorrect data. Subject to applicable law and the provisions of these General Terms and Conditions, the COMPANY may use the personal data of the USER only for the purposes provided in the contract. Any other purposes for which the data is used will be in accordance with the Bulgarian legislation, the applicable international acts, the Internet ethics, the rules of morals and good manners.
6.5. The COMPANY undertakes not to disclose any personal data about the USER to third parties – government agencies, companies, individuals and others, except in cases where it has received the express written consent of the USER, the information is required by government agencies or officials who current legislation is empowered to request and collect such information. The COMPANY is obliged to provide the information by law.
6.6. The hyperlinks from https: // arolifebg / to sites owned by third parties are provided solely for the convenience of the USER. If you use these hyperlinks, https://arolifebg/ assumes no responsibility for them or their content, or for the way they use your personal data. When visiting some of these sites, the USER does so entirely at his own risk.
6.7. The security of data entry and transfer is provided by using SSL protocol to encrypt the connection between the COMPANY’s server and the USER.
VII. OTHER TERMS
7.1. The written statements and communications provided for in the contract and these General Terms and Conditions are considered valid if they are made in the form of a letter of acknowledgment, facsimile, e-mail, pressing a virtual button on the Website and the like, as long as the statement is technically recorded. a way that allows it to be reproduced.
7.2. By accepting these General Terms and Conditions and concluding a contract between them, the parties agree to consider the electronic statements made between them as received upon receipt in the information system specified by the addressee, without the need for explicit confirmation. When the COMPANY is the addressee of the statement, then the receipt of the statement in the information system indicated by the addressee is considered its receipt in the POP3 servers of the COMPANY. When the USER is the addressee of the statement, the receipt of the statement in the information system indicated by the addressee is considered to be its receipt in the e-mail box specified during its registration, located on a server within the domain addressing the box.
7.3. In case the USER has indicated an invalid e-mail box, the statement will be considered received only by sending it by the COMPANY even if it has not been received.
7.4. The parties agree that in the event that any of the clauses of these General Terms and Conditions proves to be invalid, this will not invalidate the contract, other clauses or parts thereof of the General Terms and Conditions. The invalid clause will be replaced by the mandatory norms of the law or the established practice.
7.5. For all issues not settled by these General Terms and Conditions – the provisions of the current legislation of the Republic of Bulgaria shall apply.
7.6. All disputes between the parties shall be settled in a spirit of understanding and good will. In the event that no agreement is reached, all unresolved disputes arising from the contract General Terms and Conditions between the parties or relating to it, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes to fill gaps in the General Terms and Conditions of the contract or its adaptation to new circumstances, will be allowed by the competent court under the current Bulgarian legislation in the city of Sofia.
These General Terms and Conditions have been adopted by a decision of the General Meeting of Aromania AD dated 10.02.2021, in force since 0.02.2021.